P
PansariPoint
General Trading · Handbook
Templates & Forms

Downloadable documents for every department.

Pre-formatted DOCX and XLSX templates for daily operations. Fill, print, or share with your team, suppliers, and franchise partners.

Catalogue & Inventory

Product Master Template

XLSXv1.0 · 3 sheets · 46 columns

Complete 46-column Excel workbook for catalogue management. Includes Product Master sheet with SKU, barcode, trilingual names (EN/HI/UR), pricing tiers, stock levels, shelf/warehouse zoning, batch tracking, and quality scores. Also contains a Reference Codes sheet (category codes, pack sizes, shop zones) and an Instructions sheet with SKU/barcode format guide, reorder formula, and mandatory fields checklist.

Procurement

Supplier Registration Form

DOCX

Standard onboarding form for new vendors and raw-material suppliers. Captures business details, product categories, quality certifications, and banking information.

Purchase Order Form

DOCX

Official PO template for ordering stock from approved suppliers. Includes item breakdown, quantities, agreed rates, delivery terms, and approval signatures.

Customer Service

Customer Complaint Form

DOCX

Structured complaint intake for shop, online, app, and WhatsApp channels. Captures customer details, issue category, product info, and resolution tracking.

Product Return Form

DOCX

Return and exchange request template. Documents reason for return, product condition, original receipt details, refund method, and warehouse acceptance.

Quality Control

Quality Inspection Checklist

DOCX

Daily and batch quality control checklist for warehouse and factory teams. Covers appearance, smell, weight, packaging, labelling, and score grading.

Franchise

Franchise Application Form

DOCX

Application for prospective franchise partners. Collects personal and business background, proposed location, investment capacity, and operational commitment.